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name servers don't respond (Urgent)

thinfilm 2017-10-01

Hi, We are using your DNS service to serve records for domain. We noticed that following DNS servers stopped responding for queries regarding

On the control panel I can see that domain has "Paused" status. Is this the reason why DNS servers don't respond? If yes, please, tell us what we need to do to unpause domain and make DNS servers respond to queries again?

Please and then reply

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